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Pakistan Citizen Portal has become the most effective tool in redressing people’s complaints

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Islamabad: January 11, 2020  ,With a complaint resolution rate of 91.32%, Pakistan Citizen Portal has become the most effective tool in redressing people’s complaints thus becoming voice of the people of Pakistan. Appreciating its utility and effectiveness, people from all walks of life can be found on the registered members list of Pakistan Citizen Portal.

According to the latest data, out of 1,397,537 registered members of Pakistan Citizen Portal (PCP), 48,349 are students, 34,995 businessmen, 33,277 engineers, 20,025 civil servants, 16,437 teachers, 14,579 from corporate sector, 9,542 belong to the armed forces, 8,816 doctors, 6,841 social workers, 4616 lawyers, 2990 senior citizens/retired, 2615 political worker, 2309 journalists and 1695 persons belong to the NGO sector. A total of 1,653,045 complaints have been received so far from over 1.3 million registered members.

Out of these 1,552,529 (93.92%) have originated from in-land, 94,880 (5.74%) from overseas Pakistani and 5636 (0.34%) from foreigners. Province wise break-up shows that 726133 (43.93%) complaints originated from Punjab with 686,283 successfully resolved. Out of 564,207 complaints related to Federal Government 527,779 have been resolved. 189,425 out of 201,177 complaints from Khyber Pakhtunkhwa, 12,931 out of 15,316 from Balochistan have been resolved while 86,404 (62.6%) complaints out of 137,946 from Sindh have been resolved till date.

The data shows that so far, 11151 complaints have been received from over twenty three hundred journalists who are registered members of the Citizen Portal. Out of 11,151 complaints 10,203 have been resolved with 91% resolution rate. Out of 11,151 complaints, 5363 complaints related to Punjab, 4071 Federal Government, 1002 Khyber Pakhtunkhwa, 543 Sindh, 83 Balochistan, 82 Islamabad Capital Territory, 05 Gilgit Baltistan and 02 complaints were related to Government of Azad Jammu & Kashmir.

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Category-wise complaints status data states that out of total 1,653,045 complaints, 340339 related to municipal services, 299701 energy and power, 179004 education, 132161 human rights, 101153 law & order, 97764 health, 60858 communication, 60605 transport, 60496 development projects, 60207 land & revenue, 52427 overseas Pakistanis, 47293 media cyber crimes, 28450 excise & taxation, 18400 environment and forests, 18063 investment, 16639 NADRA, 14435 licenses and certificates, 13867 agriculture, 11784 immigration and passports, 11168 youth affairs, 4624 FBR, 3194 disaster emergency, 573 poverty alleviation and social safety, 414 banking and 277 related to SECP. -2- -2- Top ten officers with successful resolution of the complaints remained MD SNGPL with 93836 resolutions, CEO MEPCO (38434), Complaint Manager IESCO (27616), CEO PESCO (22406), CEO FESCO (21331), Chairman PTA (14250), CEO GEPCO (13311), CEO HESCO (12976), Governor State Bank of Pakistan (11804) and CEO SEPCO with 10255 resolved complaints.

The officers with highest number of super-escalated complaints have been Municipal Commissioner District Municipal Corporation Karachi East with 4942 complaints, Superintendent Engineer, East, Karachi Water & Sewerage Board (3775), Municipal Commissioner DMC Korangi (3018), Ombudsman, Provincial Ombudsman (Mohtasib) (2849), Kamyab Jawan Department National Bank of Pakistan (2279), Municipal Commissioner DMC Karachi West (2007), Superintendent Engineer South, Karachi Water & Sewerage Board (1665), Municipal Commissioner Hyderabad Municipal Corporation (1519), Regional Transport Authority Karachi (718) and Municipal Committee Qasimabad District Hyderabad with 654 complaints. Super-escalated complaints are those complaints which remain unresolved beyond specified time limit.

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Pakistan Citizen Portal was established on the direction of Prime Minister Imran Khan to create a robust link between the government and the people of Pakistan. The Portal has enabled the citizens to highlight their issues and seek intervention at the highest level for their resolution. While encouraging the people to utilize this facility, Prime Minister Imran Khan has also made it very clear that no leniency will shown to any government official who neglects his duty in addressing complaints reported on Citizen Portal.

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10 Best Tips to Set up your Shopify, Amazon, and Etsy Stores to Succeed as a Seller

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Introduction

Today’s Era is the age of Digital Platforms and Marketplaces World Wide. Online marketplaces like Shopify, Amazon, and Etsy have made it easier than ever for entrepreneurs and beginners to start their online businesses. However, with so many sellers vying for the attention of customers, it can be challenging to stand out from the crowd. This guide will provide you with the top 10 tips to set up your Shopify, Amazon, and Etsy stores to succeed as a seller. Whether you’re a beginner or an experienced entrepreneur, these tips will help you create a successful online business.

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  1. Choose the right platform: Select the platform that best suits your business needs. Shopify, Amazon, and Etsy are popular choices for online sellers.
  2. Create a professional store: A professional-looking store is essential to attract customers. Use high-quality images and write clear product descriptions. Make sure your store is easy to navigate and has a clean design.
  3. Optimize your product listings: Use relevant keywords in your product titles and descriptions to improve your search rankings. Make sure your product descriptions are detailed and accurate.
  4. Offer competitive pricing: Research your competitors’ prices and offer competitive pricing to attract customers. Consider offering discounts or promotions to encourage customers to make a purchase.
  5. Provide excellent customer service: Respond to customer inquiries promptly and provide excellent customer service to build customer loyalty. Ensure your customers are satisfied with their purchases and address any issues they may have.
  6. Use social media: Promote your store on social media platforms like Facebook, Instagram, and Twitter to reach a wider audience. Share high-quality images of your products and engage with your followers.
  7. Offer free shipping: Consider offering free shipping to attract more customers. You can also offer free shipping for orders over a certain amount.
  8. Run promotions and discounts: Offer promotions and discounts to encourage customers to make a purchase. You can offer discounts for first-time customers or customers who refer their friends.
  9. Track your sales and analytics: Use analytics tools to track your sales and monitor your store’s performance. This will help you identify areas where you can improve and make data-driven decisions.
  10. Stay up-to-date with industry trends: Keep up-to-date with the latest industry trends and adjust your strategy accordingly. Attend industry events and conferences, read industry publications, and network with other sellers.
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Conclusion

Setting up a successful online business requires careful planning and execution. By following these 10 tips, you can set up your Shopify, Amazon, and Etsy stores to succeed as a seller. Remember to choose the right platform, create a professional store, optimize your product listings, offer competitive pricing, provide excellent customer service, use social media, offer free shipping, run promotions and discounts, track your sales and analytics, and stay up-to-date with industry trends. With these tips, you’ll be well on your way to creating a successful online business. Good luck!

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Riding the Tech Wave: S&P 500 Hits a Record High

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Introduction: The Bullish Surge

In a surprising turn of events, the S&P 500 has once again shattered records, propelled by a formidable rally in the technology sector. Investors and analysts are taking notice of the remarkable ascent, as the index rides the wave of innovation and resilience. Let’s delve into the factors driving this surge and what it means for the broader market.

The Tech Frenzy: A Driving Force

Unraveling the Tech Rally

The backbone of this unprecedented climb is undeniably the relentless rally in technology stocks. Companies at the forefront of innovation, from Silicon Valley giants to emerging disruptors, have been key contributors. As the digital landscape continues to evolve, investors are placing their bets on the firms shaping the future.

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Pandemic-Induced Acceleration

The global pandemic acted as an unexpected accelerator for technology adoption. Remote work, e-commerce, and digital transformation became the norm, boosting the prospects of tech companies. The S&P 500 reflects this societal shift, with tech stocks leading the charge as the world adapts to a more digitally connected future.

Resilience Amid Uncertainty: A Market Perspective

Navigating Economic Challenges

Despite ongoing economic challenges, the stock market has displayed a surprising resilience. The S&P 500’s new record is a testament to the market’s ability to weather storms and adapt to changing circumstances. Investors are finding solace in the tech sector’s stability, viewing it as a safe harbor in uncertain times.

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Inflation Concerns: A Balancing Act

The specter of inflation has loomed over the market, causing ripples of concern. However, the tech sector’s ability to innovate and adapt quickly provides a counterbalance to these worries. Investors seem to be betting on technology’s intrinsic value, which often lies in its capacity to stay ahead of economic headwinds.

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Winners and Losers: Navigating the S&P 500 Landscape

Tech Titans and Disruptors

Within the technology sector, it’s not just the established giants that are driving the rally. Up-and-coming disruptors, fueled by innovative ideas and agile business models, are capturing the attention of investors. This diverse landscape within tech allows for a more nuanced investment approach, as opportunities abound beyond the well-known market leaders.

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Sector Disparities: A Tale of Divergence

While technology stocks are basking in the limelight, other sectors are experiencing varying degrees of performance. Understanding these disparities is crucial for investors seeking to navigate the complexities of the current market. From traditional industries to emerging sectors, each plays a role in the broader economic picture.

Risks on the Horizon: Acknowledging Market Realities

Overvaluation Concerns

As the S&P 500 continues its ascent, concerns about overvaluation are surfacing. Some market observers warn that the current euphoria surrounding technology stocks might be inflating their prices beyond reasonable levels. Cautionary voices urge investors to remain vigilant and not succumb to the allure of quick gains without due diligence.

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Regulatory Challenges

The technology sector, while a driving force behind the market surge, is not immune to regulatory challenges. Increased scrutiny and potential regulatory changes could impact the trajectory of tech stocks. Investors should factor in these uncertainties and remain attuned to the evolving regulatory landscape.

Investor Strategies: Navigating the New Market Landscape

Diversification in a Tech-Driven Market

Given the dominance of the technology sector, diversification becomes a strategic imperative for investors. While tech stocks present enticing opportunities, a well-balanced portfolio that includes a mix of sectors can help mitigate risks associated with sector-specific fluctuations.

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Long-Term vs. Short-Term: A Balancing Act

The current market climate prompts investors to consider their time horizon. While short-term gains are enticing, a long-term perspective may offer a more stable and sustainable approach. Balancing the pursuit of immediate returns with a commitment to long-term financial goals is key in today’s dynamic market.

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Conclusion: Navigating the Future Terrain

The S&P 500’s new record high, fueled by a technology rally, paints a picture of a market adapting to the challenges of our times. As investors navigate this new terrain, a blend of optimism and caution is warranted. Understanding the driving forces, acknowledging potential risks, and adopting a diversified and balanced investment approach will be pivotal in capitalizing on the opportunities presented by the current market dynamics. In the ever-evolving world of finance, the ability to ride the waves of change may well be the key to sustained success.

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Pakistani Freelancers Rejoice: Receiving PayPal Payments Now a Reality!

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ISLAMABAD, January 7, 2024: In a major boost for Pakistan’s thriving freelance industry, IT Minister Umar Saif announced today that Pakistani freelancers can now receive payments through the global online platform PayPal. This marks a significant development, removing a longstanding hurdle for countless talented individuals contributing to the country’s digital economy.

Previously, Pakistani freelancers faced limitations due to PayPal’s unavailability in the country. This meant relying on alternative, often less convenient, methods for receiving international payments, hindering their ability to compete globally. However, the new initiative, spearheaded by the government, removes this barrier, opening doors to wider opportunities and increasing earnings for Pakistani freelancers.

“The good news is that Pakistani freelancers will now be able to receive money through PayPal,” declared Minister Saif in a video message shared by the IT ministry. “And we have created this program so that you don’t have to open a PayPal account in Pakistan to receive payments.” This crucial aspect of the program addresses concerns about regulatory restrictions and simplifies the process for both freelancers and their clients.

Under the new system, international clients can seamlessly transfer funds to Pakistani freelancers through their existing PayPal accounts. The funds will then be directed to a designated partner platform accessible to the freelancer in Pakistan. This streamlined approach ensures secure and efficient transactions without the need for individual PayPal accounts within the country.

The news has been met with immense enthusiasm from the Pakistani freelance community. Many have hailed it as a game-changer, promising to unlock greater access to international projects and enhance their earning potential. This development is expected to further spur Pakistan’s thriving freelance sector, contributing to economic growth and job creation.

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However, some questions remain concerning the specifics of the designated partner platform and the associated fees or limitations. The IT ministry has assured further details will be shared soon, providing clarity for freelancers eager to leverage this groundbreaking opportunity.

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Overall, the removal of the PayPal barrier represents a significant victory for Pakistani freelancers. With access to this widely used platform, they can now confidently compete on the global stage, showcasing their talent and contributing to the nation’s digital future.

This news is undoubtedly cause for celebration, marking a major leap forward for Pakistan’s burgeoning freelance community. As more details emerge and the program begins operation, it will be exciting to witness its positive impact on the lives and careers of countless Pakistani freelancers.

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